Privacy Policy

Privacy Policy – DET.GROUP

Effective Date: 1.1.2020
Last Updated: 24.7.2025

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1. Introduction

Welcome to DET.GROUP. Your privacy is critically important to us. This Privacy Policy explains:

• What personal information we collect,

• How and why we process it,

• How we protect your information,

• Your rights under GDPR (General Data Protection Regulation) and other applicable laws.

We are committed to maintaining the highest standards of confidentiality, discretion, and security in all aspects of our operations. If you do not agree with this policy, please discontinue using our website and services.

2. Who We Are

DET.GROUP is a professional investigative agency specializing in private and corporate investigations. 

Email: info@det.group
Secure Contact: Encrypted channels available upon request.

We act as the Data Controller for the personal information you provide and are responsible for protecting your rights and complying with applicable data protection regulations.

3. Information We Collect

We only collect the minimum information necessary to provide investigative services and ensure legal compliance:

• Personal Identification Data
  (Name, contact details, identification documents – only when required by law or agreed upon with the client.)

• Case-Related Information
  (Details about the subject or objective of the investigation as provided by the client.)

• Technical Information
  (IP address, browser type, device information – collected for security and fraud prevention.)

• Financial Information
  (Billing details for invoicing and accounting.)

We do NOT collect unnecessary data, nor do we use automated decision-making or profiling without consent.

4. How We Collect Data

• Directly from you: During consultation, contracts, and secure communication,

• Automatically: Via essential cookies for site performance (see Cookie Policy),

• From legitimate third-party sources: Only when required for investigative purposes and in compliance with the law.

5. Purpose of Processing Your Data

We use your data exclusively for:

• Providing and managing investigative services,

• Ensuring secure communication with clients,

• Complying with legal obligations (invoicing, accounting, regulatory requests),

• Improving our website’s security and user experience.

We never use your personal data for marketing or share it with unauthorized third parties.

6. Legal Basis for Processing (GDPR)

We process personal data under one or more of the following legal grounds:

• Contractual necessity – To fulfill an investigation service you request,

• Legal obligation – To comply with applicable laws and regulations,

• Legitimate interest – To ensure security, fraud prevention, and service quality,

• Consent – For optional services or when legal grounds require explicit consent.

7. Data Security & Confidentiality

Your information is protected through multi-layered security protocols:

• All case-related files are stored offline on air-gapped systems, never connected to the Internet,

• Data storage uses military-grade encryption (AES-256 or equivalent),

• Access is strictly limited – only the company director has decryption keys,

• All client communications occur via encrypted channels (ProtonMail for email, secure messaging apps).

We also enforce internal security measures such as NDAs for staff, physical security for data storage, and intrusion monitoring.

8. Data Retention Policy

• During the investigation: Data is kept for the duration of the case only,

• After completion:

  • The client receives an encrypted report (PDF) and any media evidence (photos, videos, audio),

  • All data is securely destroyed using industry-standard methods,

  • We keep only mandatory accounting records, as required by law,

  • Client names are never stored – we use unique code names internally.

Optional Secure Storage

Upon request, we can store your case files indefinitely under strict conditions:

• Data is stored on a dedicated encrypted device, offline and physically secured,

• Retention terms are covered by a special confidentiality agreement.

9. International Data Transfers

We do not transfer personal data outside the European Economic Area (EEA) unless required by the case and with client consent. In such cases, we implement GDPR-compliant safeguards (Standard Contractual Clauses, encryption).

10. Client Anonymity

We normally verify client identity to comply with the law and prevent abuse of services. However, in sensitive cases, anonymous arrangements are possible under strict conditions and with an additional security fee. For details, see our Anonymity Policy.

11. Your GDPR Rights

You have the right to:

• Access your personal data,

• Rectify inaccurate or incomplete data,

• Request deletion of your data,

• Restrict processing or object to processing,

• Withdraw consent at any time,

• Data portability,

• File a complaint with the local Data Protection Authority.

To exercise these rights, email us at info@det.group

12. Cookies and Tracking

We use only essential cookies for site functionality and security. We do not use invasive tracking or profiling tools. See our Cookie Policy for details.

13. Third-Party Disclosure

We never sell or share your data with third parties for commercial purposes. Data is only shared when:

• Required by law or court order,

• Necessary to protect our legal rights,

• With your explicit consent for specific services.

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. Updates will be posted with a revised “Last Updated” date.

15. Contact Us

For privacy inquiries or to exercise your rights:
Email: info@det.group